Terms of Use

 

Privacy & Confidentiality Policy

All information disclosed within sessions and the written records pertaining to those sessions are confidential and may not be revealed to anyone without your (patient’s) written permission, except where disclosure is required by law.

When Disclosure Is Required By Law: Some of the circumstances where disclosure is required by the law are: where there is a reasonable suspicion of child, dependent or elder, abuse or neglect; and where a patient presents a danger to self, to others: or is gravely disabled.

When Disclosure May Be Required: Disclosure may be required pursuant to a legal proceeding. If you place your mental status at issue in litigation initiated by you, the defendant may have the right to obtain the psychotherapy records and/or testimony by your therapist. In couple and family therapy, or when different family members are seen individually, confidentiality and privilege do not apply between the couple or among family members. Your therapist will not release records to any outside party unless they are authorized to do so by all adult family members who were part of the treatment.


Payment Policy

Patients are expected to pay the standard fee of $170.00 per 45-50 minute session ($150 for MFT Associate) at the end of each session unless other arrangements have been made. Many of our MFT Associates offer sliding scale payment options, please contact us to find out more.

Telephone conversations, site visits, report writing and reading, consultation with other professionals, release of information, reading records, longer sessions, travel time, etc. will be charged at the same pro-rated rate, unless indicated and agreed otherwise. Any of these additional fees will be discussed with you and agreed upon with your therapist prior to services rendered. Please notify your therapist if any problem arises during the course of therapy regarding your ability to make timely payments.

Insurance Policy

Health insurance is a contract between you and your insurance company. Patients who carry insurance should remember that professional services are rendered and charged to the patient and not to the insurance company. Be aware that submitting a mental health invoice for reimbursement carries a certain amount of risk. Not all issues/ conditions/problems which are the focus of psychotherapy are reimbursed by insurance companies. It is your responsibility to verify the specifics of your coverage.


Cancellation Policy

Since scheduling of an appointment involves the reservation of time and preparation specifically for you, a minimum of 24 hours (1 day) notice is required for re-scheduling or canceling an appointment. If appointments are canceled within the 24 hour window, or if there is a no-show to an appointment, the full fee will be charged for sessions missed without such notification. Insurance companies do not reimburse for missed sessions; so please note, if insurance covers your session fee, and appointment is canceled within the 24 hour window, or if there is a no-show to an appointment, you are responsible for the full session fee at the rate paid by your insurance. Future appointments cannot be scheduled until missed session payment is received.


Good Faith Policy

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

    You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.